As we always endeavour to go the extra mile to keep customer satisfaction at an excellent standard, we would really appreciate it if you could take the time to write a testimonial about our services and your experience as a customer of Rightlook Carpentry & Construction.
Ian Wilson - 24/05/2018
We employed Caine and his team to fit our Howdens kitchen along with turning our outside store into a proper utility room. Alongside this was a request to investigate putting a skylight into the kitchen roof. Caine provided a detailed quote prior to work commencing which included a separate quote for the skylight in case it couldn't be done or would be significantly more expensive than the quote. Along with the quote came an indication of the time the job would take plus an approximate start date. Fortunately for us Caine was able to start our job earlier than planned and arrived 8.00am on the first day as agreed in advance and left at around 6.00pm having cleared away all rubble and mess. From then on he and the team would arrive promptly at the agreed start time having text us to let us know when they were starting, would ensure there were dust sheets down in those places in the house they were walking through and would clear the areas of any mess before leaving. Anyone who has had a kitchen re-fitted will know that it can be a bit of a drama and ours was no different. Once the old kitchen was ripped out problems with the existing electrics and plumbing became clear but the team dealt with them professionally, consulting us when they needed to and contained the work within the original quote. What was particularly satisfactory was that Caine managed to modify our old sink arrangement and temporarily plumb it in each night so that we could still wash up which small though it sounds was tremendously useful. Where we wanted extras or changed our mind on things Caine would always make sure we knew any additional costs before progressing. Another excellent aspect to the service from Caine was liaising with the kitchen suppliers over missing parts, damaged parts, wrong parts and parts that just didn't correspond to the original design; this saved us an enormous headache and was clearly a far more effective way of working than us chasing around. The quality of the workmanship was second to none in all aspects and I would defy anyone to find fault with it. Caine himself seems able to turn to almost any task and produce a high quality finish and where he yielded to experts - plumbing & electrics he made sure the customers needs were met. At the end of the project there was the inevitable snag list which Caine worked through methodically to our complete satisfaction. Overall, what was a major upheaval for us was kept contained and as trouble free as possible by Caine and we would have no hesitation recommending him to anyone for any job; so much so that the next couple of projects we have planned we will only use Caine and would just wait for him to be free because with this level of craftsmanship and friendly professionalism he's never going to be out of work!
Nigel Broom - 16/05/2018
Rightlook were recommended to me by friends and I can see why, I can't fault the work they have done in any way, top class! They were reliable, well organised, carried out the work on time and made sure they cleaned up afterwards. I have no problem recommending them and am sure I will use them in future. Thanks guys.
MARK SMITH - 04/02/2018
Caine and his team are superb plenty of hard work but their finish is top quality can solve plenty of problems & their work is top quality! great electrician,plumber and plasterer make up a fantastic team these are hard working trades people but most of all their work is of a top quality, they are great to have around so don't use anyone else!
Ali Zenasni - 02/10/2017
Very satisfied with Rightlook planning and tidy execution. When you have high quality expectations, it is good to find builders which really pay attention to details. Rightlook and Caine in particular took pride in making their best, asking for feedback to make us satisfied. There are a lot of builders on the market but few able to deliver a full finishing quality and bare with the customer until the work is completely over and clean. Kitchen looks really premium now ! Ali
Mr & Mrs Harris - 10/09/2017
A huge thank you to Caine and Jim for realising my design and helping me to be able to have what I wanted within my budget. At the planning stage I had multiple ideas of what I wanted and Caine never made me feel I was asking too many questions and was happy to work with me to source the materials I wanted to use. He helped me keep my feet on the ground and was always polite, helpful and open to my ideas. The team worked really hard to get my porch complete and addressed minor hiccups as they arose, keeping me fully updated at every point. The workmanship and quality of the finish is superb and we have had many compliments from neighbours, family and friends alike. I would highly recommend Caine to anyone, he is competitive but more importantly trustworthy and always turns up when he says he will. Many thanks to Rightlook Construction.
Mr & Mrs Shepherd - 05/09/2017
Rightlook Carpentry & Construction are the real deal. Can't fault their workmanship, work ethos and communication. Very considerate, tidy and thorough. Not only would we highly recommend them they will be the first company we call if we need any further work done. We are very proud to show our family and friends their handy work.
Aly and Bob Fuller - 04/08/2017
We wanted to change our flat roof extension on our 1930's terraced Coventry home for a vaulted ceiling, including two remote controlled velux roof windows. Caine came highly recommended by friends who had first hand experience of his work and their friends who were equally delighted with the quality of his craftsmanship. We received a few quotations and decided on Right Look Construction because we were so impressed by Caine’s level of knowledge and professionalism (don’t let his youthful looks deceive you, he has lots of experience and knows exactly what he’s talking about!). It’s a decision we have not regretted. Caine took great pride in his work and was great at communicating with us to ensure we were happy with what was being done. He and his team were cheerful, worked hard and there was minimal disruption and mess. Indeed the place was left tidy at the end of each day. Thank you Caine, we are thrilled with the end result; the quality of the work has far exceeded our expectations and we would highly recommend you to others.
Mr and Mrs Sandhu - 30/07/2017
Caine and his team did our single storey extension including a fitted kitchen and shower room as well as other modifications such as new windows and stair balustrade. They did a great job with a quality finish. The team were friendly reliable and accommodating to our needs such as keeping the cooker in use. They always cleaned after themselves every day. They listened to our requests and made some ad hoc decisions if needed. They worked efficiently and were always on site which meant progress was made rapidly. Although it was a stressful time making all those decisions in a short period of time Caine and the team helped us make the right choices from their experiences. We would definitely recommend these guys and use them again if needed. Caine does a fantastic job organising everything and his Dad has years of knowledge which was evident in his work.
Reena & Priya - 17/06/2017
RightLook contruction have been brilliant They have transformed the look of our rooms. Very friendly and have brilliant ideas. They were punctual and kept us well informed. They did a good job. Very happy with them. Would highly recommend!
Aftab and Mary Jaffer - 17/05/2017
Having seen the high quality of work and attention to detail of Rightlook Builders while carrying out a large project for our near neighbours, we asked them to convert part of our garage into a utility room. We were very impressed by the care and consideration shown by Caine, who came each day to check that everything was progressing smoothly and to our satisfaction, and by the punctuality and professionalism of Mark who carried out most of the work. We have already recommended Rightlook to our friends and would have no hesitation in asking them to do further work for us.